Patients & families
Register patients, group them into families with a head of family, review possible duplicates, and see each patient's visit history.
Clinic & pharmacy management software
Run your whole clinic from one system
E-POCH Medical System connects reception, the doctor and the pharmacy. Every visit flows from registration to consultation, prescription, dispensing and payment, with nothing typed twice and nothing lost.
- Runs on your clinic's own network
- Works without internet
- Daily encrypted backups
One visit, one recordAppointment, consultation, prescription, dispensing and invoice stay linked.
Earliest expiry firstStock is tracked by batch, and dispensing picks the batch that expires soonest.
Full audit trailEvery clinical and financial change records who made it and when.
See it in action
Real screens from E-POCH
Each person gets a workspace built for their job. Pick a workspace to look around.
Screens shown with sample data. Click any screen to enlarge.
Features
Everything a private practice with a pharmacy needs
Built for a single clinic or small practice where one or more doctors work alongside a front desk and an in-house dispensary.
Appointments & queue
Book or reschedule appointments and add walk-ins. The doctor calls the next patient, and skipped patients can be recalled.
Consultations
Record vitals, clinical notes and coded diagnoses, attach documents, and set follow-ups. Allergies are flagged on screen.
Prescriptions
Look medicines up by name or generic, get allergy warnings, repeat earlier prescriptions, download them as PDF, and list medicines to buy outside.
Pharmacy dispensing
Prescriptions reach the pharmacy straight away. Pick and check each item, use substitution rules, and hand over with payment.
Inventory & expiry
Batch and expiry tracking, low-stock and expiry alerts, stock adjustments with a reason, and medicine import from a file.
Suppliers & purchasing
Keep a supplier directory, raise purchase orders and record goods received against them.
Billing & payments
One invoice covers the consultation and medicines. Record payments by method and download the invoice as a PDF.
Reports & dashboards
Patient volume, revenue, top medicines, follow-ups due and stock alerts, with PDF and CSV export.
Lab tests
Order lab tests from the consultation, track when reports come back, and record the results.
Medical letters
Keep letter templates and create medical letters for patients from their records.
Users & permissions
Accounts for each staff member, with roles and a permission matrix set by the administrator.
Highlights
Built around how a clinic really works
Reception
See every patient's place in the visit
The patient flow board shows who is waiting, who is with the doctor, who is at the pharmacy and who has finished, so the front desk always knows what is next.
- Book appointments and add walk-ins
- Skip and recall patients in the queue
- Find any patient by name, phone or ID
Doctor
Everything for the consultation on one screen
The doctor sees the patient's allergies, recent history and follow-ups beside the notes, then writes the prescription in the next step.
- Allergy warnings before prescribing
- Vitals, notes, diagnoses and attachments
- Repeat earlier prescriptions
Pharmacy
Stock you can trust, down to the batch
Prescriptions arrive at the pharmacy as soon as the doctor finishes. Stock is tracked by batch with expiry dates, and low stock and expiring items are flagged.
- Waiting prescriptions update on their own
- Batch and expiry tracking
- Purchase orders and goods received
Administration
Know how the clinic is doing
Dashboards and reports show patients, appointments, revenue and top medicines, and can be exported as PDF or CSV.
- Revenue by day and by category
- Clinical statistics for the doctor
- User accounts, roles and permissions
How it works
A patient's visit, start to finish
- Step 1
Reception
The patient is registered or found, then booked or added to the queue.
- Step 2
Consultation
The doctor calls the next patient, records vitals and notes, and writes the prescription.
- Step 3
Pharmacy
The prescription appears at the pharmacy right away. Medicines are picked from the right batch.
- Step 4
Payment
One invoice for the visit and medicines. The patient pays and leaves with a receipt.
Workspaces
One sign-in, the right screen for each person
Everyone opens the same address. The workspace that loads follows the person's role, and front-desk staff can switch between reception and pharmacy without signing out.
Administration
Users and roles, clinic profile, fees, reorder levels, reports and backups.
Clinical
The doctor's queue, consultations, prescribing, lab results, follow-ups and clinical statistics.
Reception
Registration, families, appointments, the waiting queue, lab reports, invoices and payments.
Pharmacy
Prescriptions to prepare, dispensing and handover, stock, suppliers, purchase orders and goods received.
Who it's for
Made for clinics like yours
General practice
Family doctors seeing walk-ins and regular patients every day.
Clinics with a dispensary
Practices that hand out medicines at the counter after the consultation.
Small medical centres
A few doctors sharing one front desk, one pharmacy and one patient list.
Security & reliability
Your patient data stays in your clinic
E-POCH runs on a computer inside your clinic and is reached over your local network. Patient records are not sent to an outside server, and the system keeps working when the internet is down.
- Role-based access. Doctors, reception and pharmacy only see and do what their role allows.
- Audit trail and sign-in security. Changes are logged with the user and time, and administrators can use two-factor sign-in.
- Daily backups. An automatic backup runs every night, encrypted with AES-256, and can be copied to an external drive and restored.
- Simple setup. A typical clinic needs one front-desk computer as the server. Other computers only need a browser.
Setup & support
We get you running, then stay with you
01
Installation
We set up the system on your clinic computers and connect them on your network.
02
Staff training
We show your doctor, reception and pharmacy staff how to use their screens.
03
Backups
We set up automatic backups and check that your data can be restored.
04
Updates & help
We keep the system up to date and help when you have a question.
FAQ
Common questions
What is E-POCH Medical System?
It is clinic management software for private practices with their own pharmacy. It handles patients, appointments, consultations, prescriptions, dispensing, stock and billing in one place.
Do we need an internet connection?
No. The system runs on your clinic's local network. Internet is only needed for updates or off-site backups if you choose them.
What computers do we need?
The usual setup is two computers: one at the front desk that also runs the system, and one for the doctor. Any modern browser works on the other computers.
Can one person handle both reception and pharmacy?
Yes. A front-desk account covers both, and staff switch between the two screens without signing out.
Can we move our existing patient records?
Talk to us about what you use today. We'll tell you what can be brought across before you decide.
Do you help with installation and training?
Yes. We install the system at your clinic, set up backups and train your staff. Contact us to arrange a visit.
Contact us
See E-POCH in your clinic
Tell us about your practice and we'll arrange a demo. We usually reply within one working day.